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Author Archives: Emily

Women in IT Series

April 22nd, 2013 | Posted by Emily in Careers | Women in IT - (0 Comments)

Name: Amy McKeown

Company: Vc3 www.vc3.com

Job Title: Director, Service Delivery

What are some of your personal hobbies and/or interests?  CrossFit, Cooking, Photography, Gardening

What does your company do?  We provide a wide range of technology services such as Cloud Services, Consulting, Disaster Recovery, E-Government, Hosting, Unified Communications, Custom Application Development, Web Design, Education Software  to the public and private sector across the Southeast and beyond.

Yes, but what do you actually do?  At a high level, I get paid to learn and have fun. On a day to day basis, I am a Sr. Project Manager and responsible for delivery of our technical projects to our customers.

On a macro level, I pull information from engineers’ brains to create project plans, I schedule engineers and coordinate with our customers’ schedules, I rework project plans and reschedule, I create status reports, I adjust the schedule again and continue to keep us all on the same page, I talk to customers about how we can better service them and I adjust the schedule again accordingly.   J

 Where did you go to college? What is your degree in?  University of SC, Art ,Graphic Design

Did you always want to work in IT?  While in college, I really didn’t think of IT as a job. I had mapped out a career as a Graphic Designer.  I kind of fell into IT at my first “real” job at Renaissance Interactive.  I started building templated websites, then supporting the customers, then training the customers, then managing the customers….  

What is your favorite part of the job?  We are literally always evolving. Technology is ever changing and we are consistently trying to find the right technical solution for our customers.  

Describe the work environment at your company.  Fast paced.   High quality.  Focused.   Customer-centric.  Accountable.  Open environment.   Foosball table.  Flat organization.  Super smart.  Miniature Golf.   Competitive.  Fun.

What qualities do you need to have to do your job?   Humor, patience, solid communication skills, enthusiasm, empathy, accountability, problem-solving, creativity, commitment, intuition, flexibility and versatility, big-picture while also paying attention to the details, be willing to dig the trenches with the team and finally, did I mention that a sense of humor will go a long way during the stressful moments?

What is (in your opinion) the biggest misconception about working in technology/IT? I think there is a perception that everyone in IT is a big nerd who sits alone in a server room with no interaction with others and/or the opportunity to be collaborative or creative.   That’s simply not the case.  (ok, it may be the case for some individuals but certainly not us.)  We are constantly brainstorming, thinking outside the box and working together as a team, as well as with our customers, to provide the best technical solutions for their business needs.

 Any advice for students or professionals going into your field?  Find the company that is the right “fit”.  Be passionate about your job.   Never stop learning.  Have a sense of humor.

Guest Post: A Look Back at IT-oLogy Career Fair

December 17th, 2012 | Posted by Emily in Careers | Grow IT - (0 Comments)

Karl McCollester has worked in the IT industry for 16 years. He has been a successful CIO and business executive, leading multi-million dollar product initiatives and overseeing company expansions into new territories. Those experiences provided him with first-hand knowledge of the IT skills gap and the vital role IT-oLogy can play for its partners. Most recently, Karl has led an entrepreneurial team at an Internet startup, Voterheads.com. Karl manages corporate and business partnerships with IT-oLogy.

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When a company’s primary mission is, in short, to get more people into IT jobs, sometimes you do something and think “Why didn’t we do that sooner?” I think that pretty much sums up the Career Fair IT-oLogy held with Tech After 5 and TM Floyd on December 5th.

More than 300 IT job seekers attended the event to find out about jobs from the 30 companies present.  Thanks to Tech After Five, the opportunity went well into the evening, giving both recruiters and job seekers an informal way to make new connections.

IT-oLogy will send out surveys to all attendees and recruiters shortly to make sure the event was valuable to everyone and worth repeating.  Having said that, the initial comments have been encouraging.  One participant raved about the event. “Thanks for a wonderful career fair you hosted yesterday. I thought it was the best one I have ever attended.” One of our employers also followed up after the event: “My team indicated it was very informative and they feel they walked away with a lot of good contacts for future employment opportunities.”

Like anything at IT-oLogy, none of this could have happened without our dedicated staff or our volunteers!  The project team from USC’s IIT program did a great job helping us with outreach to the local universities as well as helping us recruit volunteers from the student body.  We hope they put our IT-oLogy green t-shirts to good use, besides when they’re on traffic safety patrol.

We are excited to have had a chance to launch this idea.  We will work hard over the next few weeks to collect feedback and document the experience so it can be leveraged by our other branches in the future.  If you have an idea for an event or want to get involved if we plan to hold another Career Fair, please reach out to us via out website: http://www.IT-oLogy.org.

Karl McCollester has worked in the IT industry for 16 years. He has been a successful CIO and business executive, leading multi-million dollar product initiatives and overseeing company expansions into new territories. Those experiences provided him with first-hand knowledge of the IT skills gap and the vital role IT-oLogy can play for its partners. Most recently, Karl has led an entrepreneurial team at an Internet startup, Voterheads.com. Karl manages corporate and business partnerships with IT-oLogy.

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When you’re working with an organization like IT-oLogy, it’s very easy to fall into ‘group think’.  The people with whom you work and to whom you speak are equally concerned about the same thing, so everyone in the world must be too, right?  Usually that’s not the case.  Whenever I start feeling this way, I start thinking: “Okay, clearly we’re not listening hard enough; everyone can’t be thinking the same as we.”  The doubts start appearing.

That’s why our launch event in Charlotte, as well as the BIG event beforehand, was both amazing and gratifying.   It was amazing because of how well Kay Read (NCITA), the team of volunteers from Charlotte, and our own staff in Columbia, teamed together to put on a flawless event.    We had great attendance, great food, and an engaged audience.

It was gratifying to see the mission and need for IT-oLogy is still alive and well outside of the ‘IT-oLogysphere’.  Between the BIG panel and the IT-oLogy reception, I heard from and spoke with a lot of organizations that are in significant pain.  They simply can’t find good people to fill the jobs that are already open, and a future of retirements, declining CS enrollment, and growing demand make the future look even dimmer.

This is why IT-oLogy was founded and why John Fread (Logical Advantage) started getting people together and talking about ‘a better way’ in Charlotte.  It was also why he and Kay reached out to IT-oLogy to see how we could work together to help them ramp up more quickly.

The presentation and panel showed that this wasn’t just an issue for IT-oLogy and Logical Advantage.  We had contributors from across the Queen City, including City of Charlotte, Time Warner Cable, MeckEd, Siemens, UNC Charlotte, CPCC, Furman University and Cisco, stand up and talk both about what’s already in place and what needs to be done.  We also had Jim Van Fleet acting as the voice of the development community, one of the IT professions we need to attract to continue Charlotte’s growth in IT.  Together, they presented a scene of the great things going on now but also spoke about the critical issues  that need  addressing  if Charlotte wants to continue to grow in the 21st century.

It was great to see so many organizations based in Charlotte come out to support the launch, either on-stage or in the audience.  I’m looking forward to seeing our next steps to get everyone who was there on-board as partners and getting involved in increasing the IT talent pipeline.

Computer Science: Filling the Education Pipeline Gap

December 12th, 2012 | Posted by Emily in Promote IT - (0 Comments)

We are almost half way through Computer Science Education Week 2012 (CSEdWeek) (December 9-15) and I have been taking stock of the things I have seen this week and over the past several months, the state of K12 computer science education is heading down a dangerous path.

Running On Empty: The Failure to Teach K–12 Computer Science in the Digital Age released by the Association for Computing Machinery (ACM) and the Computer Science Teachers Association (CSTA) found that only one-third of states in the United States have rigorous computer science education standards for high school, and most treat computer science courses as an elective (often in vocational technology) and not part of a student’s core education. This not only fails to encourage students to seek out opportunities in this rapidly growing field, it actively discourages students from taking a computer science academic track, since it is not offered or does not satisfy a graduation requirement.

Even interested, high potential students are being kept out. I recently spoke with a young woman in Massachusetts, who when asked if she planned to take the Advanced Placement Computer Science (APCS) course, said “I’m hoping my teacher will let me sit alone in a classroom and work on it by myself,” and that it wasn’t offered at her school or through their virtual school exchange. Nationwide only 7% of high schools offer the APCS course. This is a wake up call. We are squandering a precious resource – our students.

CSEdWeek is a call to action to raise awareness about the importance of computer science education and its connection to careers in computing and many other fields. Getting involved is easy. The first step is to voice your support by taking the pledge. Next do something. It can be as simple as writing to your local superintendent to express your concern about the issue or as big as organizing a public event. Wondering where to start and how to plan it? CSEdWeek has a toolkit to help you organize an event that fits your needs.

We are seeing some pockets of hope in places like Massachusetts and Georgia, having just received a National Science Foundation grant to build on their successful work in drawing more women and under-represented minority students to study computer science, as well as Chicago and their project Taste of Computing which is working to improve and expand computer science education at the high school level throughout the Chicago Public Schools system.

These are all steps in the right direction, but there is still more to be done. To learn more about this issue and ways to support CSEdWeek, please visit www.csedweek.org.

CSEdWeek 2012 is led by the Chair Ruthe Farmer, Director of Strategic Initiatives for the National Center for Women and Information Technology. CSEdWeek is an outreach activity of Computing in the Core (CinC), a non-partisan advocacy coalition that strives to elevate computer science education to a core academic subject in K-12 education.

 

IT-oLogy Charlotte Launches With a Flourish

December 11th, 2012 | Posted by Emily in IT-oLogy Defined - (0 Comments)

IT-oLogy took the Queen City by storm on December 4.  IT-oLogy’s mission of “advancing the IT talent pipeline” was heard by more than 200 business and community leaders in attendance at the Wells Fargo Auditorium at Knight Theater.  North Carolina Speaker of the House Thom Tillis lent his support to the Charlotte launch in a video message as did Mayor Anthony Foxx.   John Fread with Logical Advantage laid out the issue in plain terms:  we need more qualified talent to fill the existing jobs in Charlotte and IT-oLogy provides a proven structure that can address this challenge and be easily replicated in Charlotte.

Charlotte is home to 24,000 IT and related IT jobs. But, at any given time, there are approximately 1,800 open positions yet only 300 job seekers in the area.

IT-oLogy executive director, Lonnie Emard, led the charge and explained the IT-oLogy continuum “from the classroom to the boardroom.”  “Charlotte’s organizations and initiatives each hold a piece of this puzzle, and IT-oLogy can provide a cohesive mechanism for building out the pipeline,” said Emard.  The evening concluded with a panel representing education and industry discussing how their organizations are providing  a building block and how they look to IT-oLogy to be a key partner in helping them be successful.

“IT- ology’s initiatives will give hard-working students an advantage with experiential learning and future job searches here in our home state.  As for Capgemini, it is a way that we can empower our community to attract IT resources to our region and bridge the IT skills gap,” said Robin Hershman Moore with Capgemini. “There is an epidemic, and I believe it is our job to serve with this distinguished and passionate group of IT leaders.”

If your organization has experienced its own IT pain, and wants more information, please visit www.it-ology.org.

Guest Post: Extra Perks for IT Professionals

December 3rd, 2012 | Posted by Emily in Grow IT - (0 Comments)

Graduate education expert Emma Collins joins the blog today to talk about some of the perks job seekers with computer science and high-tech skills are likely to find in today’s marketplace. Emma writes a number of articles about the intersection of higher education and corporate advancement, many of which can found on this page. Her advice and insight adds depth to the IT jobs series posts of the past few months, and should prove useful to anyone thinking of breaking into this field. 

Making Companies Work for You: Non-Monetary Benefits and a Free MBA

While many of today’s college graduates struggle to find good positions within the competitive job market, employers also struggle to recruit talented workers with requisite technological skills. As a result, many companies and organizations must supplement competitive salaries with non-monetary benefits – additional perks that foster a positive workplace and manage to retain the majority of the firm’s workforce.

In October 2012, Silicon Valley/San Jose Business Journal Managing Editor Shana Lynch wrote that job applicants with relevant tech skills were in the “highest demand” for top positions. The most desirable proficiency, software development, was a prerequisite for nearly 15,000 job openings nationwide. Quality assurance was another important skill, listed among the criteria for more than 9,000 employment vacancies. Other in-demand competencies include fluency in open-source programming languages (particularly Python, SOAP and Ruby), Android design, and information security. And not surprisingly, employees who possess at least some of these proficiencies stand to earn much higher salaries than their less-skilled counterparts; in 2013, the projected annual earnings for skilled developers will likely fall between $92,750 and $133,500. Salaries in the tech industry are expected to grow by 5.3 percent next year – more than any other industrial sector.

Technological skills are so desirable that employers have begun to offer non-monetary benefits on top of competitive salaries for applicants who meet the criteria. Joyce Slayton of Wired recently noted that several tech companies have already embraced this effective recruitment strategy. Sun Microsystems, for example, rewards employees with dry cleaning, an in-house auto mechanic station that provides free oil changes, on-call physical therapists to address injuries and an expansive company gym. Oracle provides floral delivery, shoe repair and six different on-site restaurants. And Netscape provides “office concierges” who manage employee calendars and travel logistics, in-house dental care, car detailing and massage chairs.

Anne Little, the corporate PR manager for Sun Microsystems, explained that all of these bonus perks for employees ultimately create a more productive workplace environment. By incorporating the personal interests of employees into the professional setting, company leaders are essentially making work more “fun” for their workforce, which has proven to be a highly effective factor in terms of employee retention. While implementing these incentives may represent a significant company investment, the initial costs are typically outweighed by the higher levels of productivity generated by a happier workforce.

Forbes contributor Lisa Quast wrote that the push for more non-monetary incentives was brought on by the recession that first took shape five years ago. Due to necessary financial cutbacks, employers were forced to explore alternative means of not only attracting top applicants, but also retaining their services by keeping office morale high. Asurvey conducted by McKinsey revealed that, for many employees, motivating factors were just as crucial (if not moreso) than financial benefits. Some of the most effective motivators included recognition and praise from company leadership, regular opportunities to meet with top executives (particularly in a one-on-one setting) and opportunities to serve as the team leader for important projects or tasks. “A talent strategy that emphasizes the frequent use of the right non-financial motivators would benefit most companies in bleak times and fair,” the McKinsey survey states. “By acting now, they could exit the downturn stronger than they entered it.”

For this reason, many employers now offer an additional, non-monetary incentives for top company performers: sponsorship in an MBA program. By selecting employees that excel at their work, financing their graduate-level business degree, and mentoring them throughout their coursework, organizational leaders are able to forge a lasting bond with their staff that often leads to high levels of commitment and retention. And according to Jingying Yang of The New York Times, this strategy has become quite popular over the last five years. In 2007, 52 percent of companies surveyed by Business and Legal Reports offered some form of MBA tuition-funding program; three years later, 85 percent of respondents had adopted this measure – and 78 percent of these companies did not reduce educational spending during the recession.

Many of these programs are part-time, allowing the employee to simultaneously earn a degree and contribute to the company. One such program can be found at Target Corporation, one of the nation’s largest employers; workers that are accepted into the MBA tuition-funding program simultaneously work for the company and take classes at the University of Minnesota – Carlton School of Business. Following completion of the program, the MBA recipients must commit to at least two years with Target Corporation before pursuing other positions.

Despite the sagging economy, employees with highly desirable skills are faring quite well in today’s job market. They not only are considered hirable by most major employers, but also stand to earn competitive salaries – and be rewarded with numerous non-monetary benefits – by the companies that hire them.

Guest Blog Post: SCANA Internship

November 30th, 2012 | Posted by Emily in Grow IT - (0 Comments)
Jack Lee is an international student doing an internship at SCANA Corporation.

This is my third week working for SCANA Corporation. I have to admit that I am really happy that I have a chance to work here. The staff members are friendly, and they treat me like their family. It gives me the feeling that I do belong working for SCANA.

This week is in fact my second full week of work due to the Thanksgiving Holiday last week. I have become more familiar with the application called Magic. Magic is the special application that the work station support team uses. Every day we receive multiple incident reports from different departments within the company, and as work station support staff members, we have to help resolve the issues. Due to the fact that I am still new to the team, I have up to now only taken care of the incidents that involve re-installing computer monitors. However, as the week progressed, I have taken on different incidents and resolved them easily. I am also learning new information technology skills from solving the incidents.  My mentor, Mike Taylor, taught me many new computer skills, such as imaging computers and encrypting the operating system. When I master those skills, I will be able to apply them in the future incidents.

Who is oLo? You Tell Us!

November 19th, 2012 | Posted by Emily in IT-oLogy Defined - (1 Comments)

Are you a middle, high, or college student interested in winning a $1000 scholarship, $500 scholarship, or tablet? Then enter the oLo Competition!

IT-oLogy is looking for help from North Carolina and South Carolina middle and high school students, as well as all college students in the United States! We know that oLo likes IT, but that’s about it!

We’re calling for these students to help us find out who oLo really is. Why is oLo into IT? Is he/she a student or a professional? What part of IT does oLo like the most? These are the questions we are looking for answers to! And we’re not only looking for a personality – we want to see some life brought into oLo’s face! Give him or her a personality with some fun facial features and hair. Make it curly or straight, or have him be bald! Just make sure that whatever oLo looks like, it flows with his or her personality!

The overall winning submission will be used by IT-oLogy to create the official oLo mascot!

The contest is open now and ends February 7th, 2013. Submissions must include both a personality form (found here) and a physical representation of oLo. The representation can be in 2-D or 3-D form, but make sure that it is at most 8.5 x 11 inches. If a participant is under 17 years old a parent or guardian should sign the attached release form to make sure that we can use your ideas and design.

There are only a few rules: the most important being that the oLo face (like the one in this post) has to be used in the design. Colors can be altered, but ultimately we must be able to see the original oLo face in your design.

Submissions can be sent in any of three ways. The first, the personality form and physical representation (one document total) can be emailed to communications@it-ology.org. Submissions can be mailed in an envelope or (if 3-D) shipped via USPS to:

IT-oLogy
1301 Gervais STreet, Suite 200
Columbia, SC 29201

Submissions can also be brought in to the IT-oLogy office Monday – Friday from 9 am – 4 pm until Friday, February 7th.

To find out more detailed information about the competition, click here.

IT Jobs Series: Information Technology Management

November 12th, 2012 | Posted by Emily in Promote IT - (0 Comments)

In this last segment in our IT Jobs Series we will delve into the Information Systems cluster. In this group professionals compare business practices with technical skills. Hands-on skills and business expertise are needed in this field, as well as a high school, associates, four-year, or graduate degree.

In Information Technology Management, one can directly impact how successful a company will be, regardless of funds or size. Because each venture can be considered a project, time management, teamwork, and self-discipline are important qualities to have in a successful professional. Technical writing skills are also important, as those skills help convey your products to customers. The upper range of jobs in this major require a thorough and first-hand knowledge of business and the ability to converge both business and IT mindsets.

Responsibilities of professionals in IT management include IS administration, project coordination, technical governance, and leadership skills. These don’t only come from traditional education. Sample credentials to help gain these skills include:

  • Project Management Institute Certification (PMI)
  • IT Security Management Certification
  • CIO Designation

Industries like insurance, healthcare, banking, and retail are all impacted by IT. Therefore, the job growth in Information Systems is projected to grow about 18% from 2010 to 2020.

IT-ology Blog reader Bree Hernandez writes today about the connection between high-tech education and local economic growth — thoughts that tie in really well with last week’s post about where students can find the hottest IT jobs. Bree is a web-based education writer whose work may help you figure out if a grad degree is right for you.

How Industry Could Partner with Advanced Education and High Tech Masters Programs to Save Ailing Cities

In the US and around the globe, thriving economies increasingly count on tech industries to propel their growth and maintain their stability. An analysis from the Organization for Economic Co-operation and Development found that science, technology and innovation played a significant role in economic performance in recent years, with multi-factor productivity increases in countries such as Australia, Denmark, Finland, Norway and the US. The gains largely came from greater efficiency in the use of labor and capital, as well as improved managerial practices, organizational change, and smarter, more innovative ways of producing goods and services. Of course, in the years since the analysis, computer and online technology have dramatically improved, facilitating even greater strides toward economic growth. In order to ensure that the latest technology remains a key component of the US economy, it is integral for proper education and training to foster an understanding of rapidly advancing computer technology.

Since the 2007 recession and the sluggish recovery that is in many ways still on-going, job growth has been minimal — yet in the tech sector, thousands of jobs remain vacant due to a lack of qualified applicants. “Companies all over are having a difficult time recruiting the kind of people they’re looking for,” said Robert Funk, Chairman and chief executive of Express Employment Professionals. “We currently have 18,000 open job orders we can’t fill.” In September 2011, Jones Lang LaSalle’s high tech report illustrated that high tech job growth has increased at a rate nearly 4 times the national average since 2010. The high demand is also causing salaries to rise, with the average hovering at $66,000.

The effect of technology education on regional economy can be evidenced by the relationship between the University of Washington and the surrounding Seattle area. In recent years, UW has established a reputation as one of the nation’s finest schools for computer science, and is currently ranked 7th, behind a handful of higher profile schools like Stanford and MIT, on US News & World Report‘s college ranking report. About 35% of the program’s graduates go on to work for Microsoft, Amazon or Google, and about 80% remain in the area, aiding Seattle in establishing a strong tech market. Seattle’s growing tech sector has been a big reason why the city’s unemployment has dropped to a relatively low 7.8%, below the national average of 8.3%. Meanwhile, the average tech salary in the Seattle area today tops $90,362 a year, a 5% increase from 2007.

The effect of tech jobs and education on Seattle is even more pronounced when compared to cities that have not worked to embrace advancing tech industries. In Newark, New Jersey, for example, where the chief industries remain manufacturing, transportation and trade of chemicals and machinery, unemployment is currently at 15.6%. Furthermore, median household income is only $33,372, well below the national average of $51,914.


Masnick, Mike. “High Tech Job Growth Outpaces Private Sector.” Graph.www.techdirt.com 4 Sept. 2012.

Throughout the US, results have been the same, with high tech job growth significantly outpacing general growth in the private sector. The implication of the data is that an emphasis on technology education in schools and universities would be one of the most effective methods of inspiring significant and long-term job economic growth. Through 2020, 150,000 computing jobs are likely to open up. In the coming years. it will be up to our universities to ensure they are filled with highly trained workers, and it will be the responsibility of all of us to ensure that young people are aware of the opportunities a career in technology can present.